Privacy Policy

The short version

We collect the information you give us when you ask for pricing, or send trip details to an advisor. We don't sell your information. We don't run advertising trackers. We use Vercel Analytics and Speed Insights for privacy-conscious aggregate usage and performance measurement, and a small number of trusted infrastructure providers (listed below) to run the site and send email.

What we collect

When you ask for pricing or trip help: your name, email, travel dates, party size, destination preferences, and any notes you add. We only ask for what we need to check packages or help compare options.

Automatically from your browser: standard server logs (IP address, user agent, page URLs visited). We use these only for debugging and security. We do not run third-party advertising trackers, cross-site cookies, or fingerprinting scripts.

What we do not collect through the ResortFinder quote form: credit card numbers, passport details, or identity documents. If a later booking step requires payment or travel-document details, those are handled through the secure booking, advisor, or supplier process, not through the public research form.

How we use it

Advisor requests are forwarded to bookings@resortfinder.co so an advisor can respond, usually within 24 hours.

Site improvements, we use Vercel Analytics and Speed Insights to understand aggregate page views, high-level interactions, and performance issues. We do not send names, emails, quote contents, chat message text, or free-form trip details to analytics.

Marketing, we don't send unsolicited marketing email. If we ever add a newsletter, it'll be opt-in only.

Who else sees your data

We use a small number of infrastructure providers:

• Vercel, hosts the website you're reading. Standard web server logs.
• Vercel Analytics and Speed Insights, provide privacy-conscious aggregate page, event, and performance measurement.
• Supabase, stores resort catalog data and advisor-help submissions.
• Resend, delivers advisor-help request emails.
• TripAdvisor & Google Places APIs, we pull resort photos, reviews, and metadata from these. They never see your activity on our site.

Each of these processes your data only to provide the service we contracted them for. They do not get to use your data for their own marketing.

Cookies & tracking

We use minimal first-party storage for things like remembering filter state, your compare list, and launch UTM parameters for the current browser session. We do not use third-party advertising cookies, retargeting pixels, or cross-site advertising trackers.

Your rights

You can email bookings@resortfinder.co at any time to:

• Request a copy of the data we have about you
• Ask us to correct anything that's wrong
• Ask us to delete your data
• Withdraw consent for us to contact you about advisor help

We'll respond within 30 days.

Children

ResortFinder isn't directed at children under 13. We don't knowingly collect information from anyone under 13. If you believe we have, contact us and we'll delete it.

Where we operate

resortfinder.co is operated for US travelers and our data is stored on infrastructure in North America. If you're visiting from outside North America, your data will be transferred there.

Changes to this policy

If we materially change this policy, we'll update the "Last updated" date above and, for existing advisor requests, notify you by email at the address you gave us.

Questions

For general privacy questions, email hello@resortfinder.co. For booking or advisor requests, email bookings@resortfinder.co.